Auxiliary Director

JOB PURPOSE: The Auxiliary Director is responsible for organizing and implementing the volunteer service program of the facility. The position serves as the primary contact for volunteers to include onboarding, training and coordination.

ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED TO: • Develop and implement goals and objectives for the volunteer program. • Assess opportunities and need for volunteers to enhance the program. • Conduct ongoing evaluation of the program and services delivered by the volunteers, recommending improvements as identified. • Identify and assign volunteer assignments that provide meaningful and productive work for the volunteers. • Promote the volunteer program to gain community and organizational support. • Develop and implement effective strategies to recruit and retain qualified volunteers with the appropriate abilities and aptitudes. • Work with Administration, HR and facilities to ensure all requirements are met. • Ensure the volunteer check-in/check-out procedures are in place and followed. • Maintain recordkeeping system for tracking volunteer hours and with consistent procedures. • Establish and implement a process for evaluating the contributions of individual volunteers and the effectiveness of each position in serving organizational goals. • Ensure volunteers are given appropriate training and orientation. • Provide communication to all volunteers on organizational and facility updates. • Other duties as assigned.

BEHAVIORIAL STANDARDS:
• The individual must support the mission, vision, and goals of First Physicians and serve as a role model within the company.
• Exhibit positive customer service behavior in every day work interactions.
• Demonstrate a courteous and respectful attitude to internal workforce and external customers.
• Communicate accurately and appropriately.
• Handle difficult situations in a discreet and professional manner.
• Hold self-accountable for professional practice.
• Interact and cope effectively with diverse populations in stressful situations resulting from trauma and illness.
• Participate in performance improvement activities utilizing principles to support and improve patient care.
• Demonstrate knowledge of unit goals and is active in committees and projects to achieve these goals.
• Keep current with literature regarding changing practices, interventions and best practices in patient care.
• Assume responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements.
• Act as a preceptor as requested.
• Demonstrate excellent work attendance and attend and actively participate in a variety of meetings and training sessions as required.
• Adhere to the First Physicians Code of Conduct and Behavior Standards. Complies with established policies and procedures and all health and safety requirements.

EDUCATION/QUALIFICATIONS:
• High school diploma or GED equivalent; college level, professional and/or vocational education preferred.
• Two (2) years’ experience relevant to leading volunteers and developing volunteer programs preferred.

CERTIFICATION/LICENSURE:
• N/A

PHYSICAL REQUIREMENTS:
• To perform this job successfully, the individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant for consideration.
• This job requires visual and auditory abilities are required.