The Emergency Room Supervisor is a registered nurse who directs and supervises Emergency Room nursing service functions and activities during their shift of duty. While on duty, the Emergency Room Supervisor will be involved in patient care, perform basic nursing assignments, and act as a supervisor by completing various administrative and managerial tasks.
- Ensures that unit consistently achieves desired outcomes for patient care, including high degree of patient and physician satisfaction.
- Oversees the duties of other nurses on duty in the unit. Plans coverage of unit to maximize presence of staff.
- Delegates nursing assignments, oversight of admissions and discharges in the unit, monitors and orders medicines and supplies.
- Maintains ongoing interactions with patients, families, physicians, and staff on how to improve patient care and service provided.
- Functions as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care.
- Conducts on the job training for other nurses in the unit.
- Serves as a source of information for other nurses on patient care and provides guidance and advice.
- Collaborates with others to ensure unit systems are effective and consistent with other patient care unit systems.
- Responds to employee, patient and physician concerns, taking appropriate action and channeling concerns according to appropriate procedures.
- Establishes effective, 2 way communication with staff.
- Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action, and submits reports which require minimal editing.
- Demonstrates SERVICE PRIDE standards.
- Follows all safety rules while on the job. Reports accidents promptly and corrects minor hazards.
- Performs other duties as assigned.
The preceding list of essential responsibilities is not exhaustive and may be supplemented.
Responsible to (Position Supervised By)
Director of Nursing
All emergency room nursing personnel.
Working Conditions/Physical Requirements
Ability to perform administrative duties, be self-directed. Flexible hours, available to Administrator. Prolonged standing and walking. Must be able to assist with lifting and moving patients. Exposed to all patient elements, as well as all of the hazards normally associated with direct professional patient care. Must be able to competently handle life-threatening and other emergency situations.
- Graduate from an approved school of nursing with a current license to practice as a Registered Nurse in the State of Oklahoma.
- Progressively responsible experience in a clinical setting, 5 years’ preferred.
- Ability to plan, coordinate and direct other nurses in administrative tasks.
- Problem solving skills and enthusiasm for day-to-day work challenges.
- Leadership experience preferred.
- Computer skills including knowledge of hospital information systems and office applications.
- Must be able to communicate effectively in English, both verbally and in writing. Good interpersonal skills to be able to communicate with patients and staff and understand their problems.
Current BLS, ACLS, and PALS certification required.